Cream containing silver transformed the life of this woman with acne

Woman, 25, who endured years of bullying and was left suicidal as she battled severe acne reveals a £12.95 skin serum containing SILVER has transformed her skin and life

  • Rose MacIntosh, from Hertfordshire, was bullied at school because of her acne 
  • It took two hours to apply her makeup and she wore a scarf even in summer 
  • Now, a skin cream containing silver has made her feel normal again 

A 25 year-old woman who was badly bullied as a teenager because of severe acne has revealed how finding the right serum to treat her skin has transformed her life.

Rose MacIntosh, from Hertford in Hertfordshire, says her confidence was shattered for years by her skin troubles which began when she was 12. 

Her acne left her feeling isolated and reluctant to leave the house.

She says she became depressed and even suicidal at times because bullies made her life a ‘living hell’.

Ms MacIntosh, a call centre manager, felt she needed to cover her face in public and found that powerful acne drug Roaccutane didn’t help and had bad side effects.

Now, she swears by a £12.95 treatment called Silver Serum, which she says has made her feel ‘normal’ and allowed her to enjoy life again without worry.  

Ms MacIntosh says: ‘Since discovering Silver Serum for my acne, I have come off all medications and my acne is in remission. My life has been completely transformed.

Rose’s acne was so severe, she says, that girls at school mocked her by telling people she had chickenpox

Now, thanks to a skin cream bought by her mother, Rose says her life is getting back to normal and she enjoys going out in public

‘I was 12 years old when I first started getting acne. 

‘I had worse spots than almost anyone else my age and as I got older, while other people’s cleared up mine got worse and worse.

‘I was really badly bullied at school because of my skin. 

‘I was always mocked by this group of five girls who told everyone I had chicken pox even though they knew I didn’t. They made my life a living hell. 

‘I got to the point where I didn’t want to go to school; I didn’t even want to leave my house. 

‘I got so down about the bullying and how I looked I felt suicidal a few times. I honestly felt on several occasions that I really didn’t want to carry on. 

‘I ended up having to have therapy because my parents were so worried about me. 

‘The therapy helped at the time but was soon as I had to face the real world all the fear and depression came flooding back.’

A common condition but no medical cure 

Acne is a common skin condition which can cause people to develop a lot of spots, or oily or sensitive skin.

It is most commonly caused by hormone changes during puberty and affects teenagers, but there are other possible causes and it can affect people at any age.

The condition runs in the family, so people are likely to have it if their parents did, and women can also get it because of hormones during pregnancy or menopause.

It can cause emotional distress and severe cases may cause scarring – there is no medical cure for the condition but treatment can reduce its symptoms.

As a teenager Rose spent two or more hours a day doing her makeup and would wear a scarf to school covering the bottom half of her face, even in summer

Ms MacIntosh said she had lost her friends by her late teens, and barely spoke to anyone, but covered her face with her hand when she did.

At school she wore a scarf covering the bottom half of her face, even in summer, and she spent two or more hours putting on makeup before leaving the house.

She had her first and only boyfriend as a teenager when she was 17, but he started to make nasty comments about her skin, too. 

‘I tried everything – medication made me look worse’

‘It was after the break up when I started to feel extremely depressed and began not wanting to leave the house,’ Ms MacIntosh said.

‘I felt disgusting and that no one would ever want me and that everyone was staring at me.

‘I tried everything for my acne. I was seeing a dermatologist. I went on the contraceptive pill which made it worse. 

‘Eventually in my late teens I was put on Roaccutane for six months, which is when I began to have suicidal thoughts. 

‘My lips cracked open so they were bleeding and my hair started falling out in clumps. I now suffer from very sore, dry eyes. 

‘I felt I looked worse than I did before the medications. 

‘Mum made me try it, and week by week my skin got better’ 

‘One day my Mum came home and said that a friend of hers who had really bad acne had tried a product called Silver Serum. 

‘But I just couldn’t get enthusiastic about anything. If the strongest drugs available had not worked for me how was anything natural going to have an effect?

‘She made me try it even though I protested.

‘After about two weeks I noticed my skin was less red, less swollen and a bit smoother. 

‘Then week by week it gradually got better and better. After three to four weeks I started to feel the most hopeful I’d felt in years.’

‘The best thing is that other people are really starting to notice the change in me,’ Rose says – she went to festivals last year and could stick glitter to her face without worrying about pain or flare-ups

Like the intestine, skin harbours both bad AND good bacteria. 

It’s the bad bacteria that leads to acne, spots and infected hair roots, but the good bacteria is essential for healthy and youthful skin. 


Acne is a common skin condition which can cause spots, oily skin, and skin which is hot or painful.

The condition most commonly affects people’s face, back and chest.

It is usually caused by hormone changes – commonly in puberty, pregnancy and menopause – but can also be hereditary. 

Types of spots caused by acne include blackheads, whiteheads, papules, pustules, nodules and cysts – cysts are the most likely to cause permanent scars.

To help ease acne people can try washing (but not more than twice a day) with mild soap and lukewarm water. 

Avoiding using too much make-up, and removing it all before bed, can help.

If acne is severe, causing emotional distress, or can’t be controlled, people should visit their GP.

Source: NHS Choices 

Although the underlying causes of acne can vary, inflammation and pus is caused by bad skin bacteria getting into small acne lesions or blocked pores.

Silver Serum from Skin Shop is a facial serum and the first ‘smart’ anti-bacterial skin treatment that contains a patented form of silver called MicroSilver™.

It specifically seeks out and kills bad skin bacteria while leaving good skin bacteria intact. 

‘I get compliments from strangers – I’ve never had that’

Ms MacIntosh added: ‘After six weeks my skin was about 80 per cent better – maybe more. 

‘The redness and swelling had gone and my skin felt smoother and not all bumpy.

‘Now I can actually let people outside my family see me without make up. It may not sound like much to normal people but for me that is a huge step.

‘The best thing is that other people are really starting to notice the change in me and how I look. I get compliments from strangers now and I’ve never had that. 

‘I feel like a different person. Even commuting to work has now become something I enjoy. I used to dread it every day and hide my face inside my coat. I have become a different person.

‘I have now found the confidence to learn how to drive and I passed my test at the end of last year. 

Rose’s confidence boost meant she could get out and learn to drive, and she passed her test last year

‘I never thought I would be able to be normal,’ Rose says, after her teenage years were ruined by bullying and depression

‘This is something I would never have dreamed of doing as I had zero confidence when my acne was at its worst.

‘I went to a few festivals last year and everyone always had gems and glitter on their face which is something I was never able to do as my skin was so sore and sensitive.

‘But this year I tried the glitter trend and my skin survived. I had no reaction at all and it felt amazing.

‘I still stare at the pictures of myself in amazement as I never thought I would be able to ‘be normal’ like that.

‘I’m slowly getting my life back’ 

‘I still have several psychological hang ups form my past to get over, although I’m no longer in therapy. 

‘I still put my hand over my mouth when I speak to strangers out of habit and I have to keep reminding myself not to. 

‘I’m still really shy too but I’m becoming more and more outgoing with time. I can laugh now without covering my face. 

‘I feel like slowly I am getting my life back, the kind of life that a young woman like me should have been having for years.

‘I feel like slowly I am getting back the kind of life that a young woman should have been having for years’ – Rose says she is getting more outgoing and happier

Rose says she still has some psychological hang-ups from her time at school, but her only regret is not using Silver Serum sooner

‘My only regret is that I wish I’d looked into a treatment like Silver Serum earlier and that I hadn’t gone so heavily down the medication route for my skin.’

‘Silver bullet for break outs’   

The problem with anti-bacterial skin treatments is that they kill ALL skin bacteria both bad and good, Skin Shop says. 

Skin, and especially adult skin, needs good skin bacteria to retain elasticity and remain healthy and balanced.

Unlike chemical anti-bacterial acne and skin treatments, Silver Serum does not kill off good skin bacteria, only the bad bacteria which leads to infection, pus and blackheads. 

Silver Serum not only avoids good skin bacteria it actually helps preserving it to keep skin healthy and strong.

Silver Serum is designed to remain active on the skin for eight hours after application, keeping skin constantly guarded against bad skin bacteria.

MicroSilver™ has been found in two studies to reduce inflammation and infection in pustules and skin lesions.

MicroSilver™ was found to be effective at reducing the severity and symptoms of skin infection in 70 per cent of patients after a two-week trial period.

In a longer trial involving patients with severe skin infection, 93 per cent were able to come off other medicated treatments after using MicroSilver™.

Silver Serum contains 0.1% MicroSilver™ and helps reduce infection and inflammation of blocked pores, small surface pimples & blackheads. It can also help smooth and balance sensitive skin.

The product is 100 per cent vegan and free from perfume, parabens, triclosan, MI and SLS and costs £12.95 (50ml). Available from

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